"As an absolute innocent when it came to computers--that was me. I had no desire for a computer and even less desire for how to use one. When our children gave us a computer for Christmas a few years back I was devastated. Now I would have to learn. A friend told me that Internet Effects had people who were willing to help and also very knowledgeable. I signed up for the service and found that all I had heard was correct. The people there had a great deal of patience with my many questions (some of which I'm sure were almost too basic) and have made my use of the computer and email a positive in my life. Thanks for your continued help and patience with those of us who are just buffs and not really knowlegeable users." - Dawna M., January 2004